Hand over clean, re-let with peace of mind – how to make final cleaning with groups work

The departure of a group is often the most critical moment of a stay. Suitcases are lined up in the hallway, buses are waiting – and at the same time, it is being decided whether the house will really be handed over in such a way that the next group can move in without any...

Settle additional costs on site – clearly, fairly and without discussion

Whether it's electricity, water, heating or rubbish collection: every group accommodation incurs additional costs. Especially for longer stays or during energy-intensive seasons, it makes sense to settle these costs separately. At the same time, on-site billing is one of the most common sources of misunderstanding between the accommodation provider and the group. With a few...

If something is broken after departure – deal with damage confidently and fairly

Anyone who regularly accommodates groups knows the situation: a group is about to leave, the beds have been stripped, the dining room has been swept – and then you suddenly discover a crack in the sink, a dented door or a damaged piece of furniture. Such situations are unpleasant, time-consuming and nerve-wracking, and often raise...